At Hollywood Park Automotive, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Hollywood Park Automotive to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Hollywood Park Automotive:
I was referred to this group by a friend who knows cars well. After one visit it was clear they were better and different than the rest. I have never taken a car anywhere else since that first encounter about 10 years ago. Always authentic and transparent. Have never been disappointed.
Shea P
This is the only place I take my vehicles for any kind of maintenance or repairs needed. Always treated me and my family well. Zero complaints. Only appreciation for them.
Xander S
Best shop in the Hollywood Park and Stone Oak area. The owner and staff are very respectful and honest.
Wilton T
I've taken all my vehicles there for the past 20 years. Couldn't be happier. They work with you to fix what needs fixing and are willing to leave things alone if you are cost cautious. And talk about support afterwards! They've honored warranties past the warranty period, they've replaced parts that were defective without question. Prices are far more reasonable than dealerships (real world example: front axle replace: dealer $2200, HP $850. I can't imagine going anywhere else. Thanks Bert and Kyle, keep up the fantastic service!
J Pirog
Great honest service, they don't overcharge, and are super helpful.
Ana T
I have been using Hollywood Park Automotive for 13 years. The staff is professional, no nonsense, and always fair in price and punctual with their estimates. Amazing mechanics that will always be my first recommendation.
Tiberius U
Incredibly great & fast service at very low price ( thanks Jordan) Best place for quick light bulb replacements
Samuel T
I've had such an amazing experience working with Hollywood Park Automotive. This place is a role model of how a business should be run. I have my complete trust in them, and will continue coming back for any car issue I have in the future. Thank you for your wonderful service and helping the community of San Antonio drive safely!
Rachel W
I have been taking my cars here for years. Burt and everyone who works here have always been super nice and honest and they know what they're doing. My cars have had frustratingly ridiculous mechanics and wiring and they've always fixed the problem. We moved a bit further out and aren't as close to their station but I will still make the drive to get gas here just to support them and now I bring my kid's car here for repairs. That is how much I trust them.
Laura C
Honest and fair. They always do a great job in a timely manner and for a fair price.
Xavier H
They are the most honest reliable auto shop that I've found in awhile. They are upfront about what it's going to take to get your car fixed and back to you as soon as they can. I won't take my vehicle anywhere else. All around top notch
Harold F
Over the years, HPA has done a lot of work on my vehicles, they are the ONLY place I trust as a single woman to be honest and do quality work. They will tell you when a car should no longer be repaired instead of taking your money, they also inspected my current car before I purchased from a big name dealer and found a couple of items that needed work, I made the dealer fix those items and it saved me money in the long run. As long as I live in SA they will be my garage.
Ainslies M
Very professional they were able to diagnose my problem. All mechanics were experienced and knowledgeable
Scott O
Quality work at a fair price. I would recommend this shop to my friends and family, as the staff are kind and competent and the work they have done on my vehicles has always been on point over the many years I have used their services.
Dean P
My family has six cars and we have been going to them for years. They are honest and priced very competitively. Family owned. Support small business owners!
Elizabeth N
There isn't a better auto repair facility. Honest, upfront, and will not try to trick you into repairs you don't need. Can't tell you how many times I have brought in my car for a noise or a check engine light and they diagnose it and tell me it's not something they recommend fixing or they couldn't find an issue. Honestly that's the best thing about them. They are honest. I've been taking my cars here for over 20 years and I've never been disappointed.
Taylor S
Very honest a place you can trust. Outstanding work at an affordable price.
Hansford M
Love these guys! Been a customer for years.
Jean J
Great customer service!!
Margaret F
Good customer service. Great work
Gloria H
Hollywood Park Automotive provided excellent service. Great prices and fast lag for. Thanks for getting me back on the road so quickly.
Robert G
Hollywood Park Automotive provided excellent service. Great prices and fast lag for. Thanks for getting me back on the road so quickly.
Robert G
I've taken two vehicles here to get maintenance and even on a busy day they seem to get to my car fast. One took two days and the other one day. Speedy service that no other shop can beat.
Sergio L
I've got 2 old trucks & a Fiat. Things break regularly so I'm a frequent flyer at HP Automotive. They are the best shop I've ever worked with because they are honest and reasonably priced. I dropped my truck off a week ago & thought it was going to be an expensive problem & it ended up being a simple repair that cost $85. I've had several cases like this with their shop. That makes it easy for me to trust them when I actually have a more expensive repair.
Brainray
Great people
Tony
Sales & Service Great!!
Deborah L
Very friendly and did a great job on my vehicle. Plus it was less than was quoted.
AM Jackson
I have been taking my cars to this establishment for 19 years. My whole family takes their vehicles to Burt. Excellent customer service and very honest mechanics.
Yvonne G
I completely understand the rave reviews. Took my car here when the thick plastic undercarriage of the car had gotten damaged and was dragging. Within 10 minutes they fixed the issue and didn't charge. Will definitely use this place again in the future. Nice honest staff that are courteous.
Jordan S
I will always bring my car to this service station. Super honest and reasonable with the pricing. Anytime the dealership told me that there something wrong with my car I take it to Hollywood Park automotive and they fix whatever needs to be fixed for a very reasonable price which is usually a fraction of what the dealership wants. The owner has owned the gas station in the automotive center for years. He is super friendly and very nice. You can tell he cares about his patrons. Can't say enough good things about them at Hollywood Park Automotive!!!
Leslie Leslie
Awesome just awesome!
Ashley Y
Did a brake job for our Highlander. Did a good job & was reasonable.
MS Green
Very knowledgeable and experienced staff have been able to fix every problem we've brought to them in a timely manner. Prices are competitive.
Laura E
I've been going to Hollywood Automotive for about 6-7 years now for all of my auto repairs and have NEVER had an issue with them. It's a good honest business and the owner Bert and all of his employees are wonderful. Work is always done in a timely matter. They only do repairs on what is necessary, never try to scam by saying other repairs need work. Pricing is resonable, customer service is excellent. And more times than not, I have gotten my car back the same day. Sometimes within 3-4 hours even when they are extremely busy. If I could give 10 stars, I would! Highly recommend for your automotive repairs!!!!!!
C R
Learned about the shop and staff from a customer of 14 years when we moved back to Texas. Reasonable repair prices and they only perform NECESSARY repair work! Best customer service no matter how busy their day. Work is completed to customer's satisfaction!
Margaret Cooper
Took cars there for inspection, and they were helpful and efficient both times. They went the extra mile, opening a stuck hood and checking my oil (since the hood was stuck I couldn't) and didn't charge extra. I'm impressed and will be going back when we need repairs.
Mrs Smith
Great mechanics; if you're looking for one, this is the place to go.
JM Kiesel
Honest and reliable.
Bonnie D
Outstanding in a field where that does not always occur. We have been taking all of our cars to Bert and the crew at Hollywood Park Automotive and I will tell you it is harder to find a more honest and professional mechanic shop. He is truly concerned with the safety and care of his customers. They are fair and honest on their prices,,,not always the lowest but always one of the best.
Ra
Fast and friendly service.
Kane S
Been taking my personal and my business vehicles here for years. Great service, honest, fair, and easy to work with. Give them a try. You won't be disappointed.
Donald F.
Have been doing business with this firm for well over 15 years. Always honest- practical and prompt. They are in it for the long haul so repeat clients is what they thrive on. Not always the lowest cost but I have learned it is not always a function of the guy who will do a repair cheaper- Some highly specialized repairs on my high end German car are outside their experience but they are quick to say so. If I need an opinion, I go to Bert.
Mark C.
These guys are awesome, they do quality work and are friendly with you and don't try to take advantage of you! Great service!
Tyrone W.
They are fairly priced and are honest people. The owner keeps these guys working quickly.
Jason M.
I happen to know a good mechanic, as the old cliché goes ... Burt Thompson and his team at Hollywood Park Automotive have been taking care of my family's vehicles for more than 20 years. Honest, competent, quick, no-nonsense work. Not necessarily cheap, but they have never done anything that wasn't absolutely needed - and I've left there plenty of times where there was just a small adjustment or something needed and there was no charge. I could not recommend anybody higher!
Robert V.
Great experience. Burt and his crew are very helpful and quick to start solving problems. I've now bought 2 sets of tires here and am very happy with the quality of service I've received. This is now my go to shop for work on my vehicles.
Marc B.
Outstanding in a field where that does not always occur. We have been taking all of our cars to Bert and the crew at Hollywood Park Automotive and I will tell you it is harder to find a more honest and professional mechanic shop. He is truly concerned with the safety and care of his customers. They are fair and honest on their prices, not always the lowest but always one of the best.
Mark N.
This place is awesome! I can't tell you how grateful I am for their superior customer service and auto service. I wouldn't be able to get to work if it weren't for these great guys. Thank you so much!
Sandra M.
If you're having Auto issues and other mechanics cannot help you or the problems are perpetual, get down to Hollywood Park Automotive soon. Let the experts take care of you, for if there is one thing I do know, you'll be very happy with these professionals! Without any doubt, Hollywood Park is my new Automotive Repair Shop!
Will H.
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Testimonials
Shea P
I was referred to this group by a friend who knows cars well. After one visit it was clear they were better and different than the rest. I have never taken a car anywhere else since that first encounter about 10 years ago. Always authentic and transparent. Have never been disappointed.